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October 11, 2016

Day

Crisis Expert Shares Strategies For Building Community Trust

Whether it’s an OIS with racial overtones, a bad hire who drives drunk on- or off-duty, a cyber hacker who exposes sensitive files—something is lurking out there that could suddenly hurl your agency into a maelstrom. How well you weather it will depend, says critical communications expert Melissa Agnes, on how skillfully your department has...
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