Nicole has extensive experience as an educator, police officer, and therapist. She provides front-line instruction in de-escalation, crisis communications, and force encounters investigations. With over 25 years of experience, she has held positions including communications specialist, patrol officer, patrol sergeant, investigator, and acting chief. She has held previous roles as a Law Enforcement Subject Matter Expert at VirTra and as the Executive Director for the Verde Valley Sanctuary; a shelter dedicated to providing services for victims of sex trafficking, sexual violence, and domestic violence. Nicole is currently working on her doctorate in clinical psychology. She holds two post-master’s degrees; one in Human Factors Psychology and one in Trauma Counseling; an M.S. in Professional Counseling; and a B.S. in Public Safety Administration and Emergency Management.